Privacy Policy

The New General Data Protection Regulations

From the 25th May 2018 The new GDPR comes into force and our new ‘Privacy Notice’ which affects Potential Customers, Customers, Suppliers and Financial Transactions are as follows:


We hold details about you, the client or potential client because you gave it to us to enable us to provide an estimate or quotation for you. We hold the basic detail which includes your surname, post code and some basic details about your heating system on a secure PC. in the course of time we delete this information unless you instruct us to do the work: in which case the Quotation Invoice and certificate are securely stored for the minimum period of seven years as required by law. You have a right to ask us what details we have about you and ask us to destroy or remove any information which we are not legally required to retain.

We do not share your information with any other Organisation, Company or Data Controller unless we ask you for your permission. As an example, this may include water testing etc.


We hold your Certificate and invoice for a minimum period of seven years as required by HMR&C and you are entitled under the new GDPR to request what information we hold and ask us to destroy that information after the statutory period has ended. We may also contact you to by post or email to inform you that your Guarantee period is ending.


We will hold your COSHH, invoices and quotations because you gave them to us and for the legal minimum period under HMR&C rules. You are entitled to request what information we have about you and ask us to destroy or delete this information after the minimum legal period has ended.


This information is already strictly controlled. We hold the supplier copy of any Credit or Debit Card Transaction which only shows the last four digits of your card for the minimum period after which they are securely destroyed. Bacs transaction show on our bank statements and are retained for at least the minimum period required by HMR&C.


Power Flush UK operates and may operate other websites. It is Power Flush UK’s policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, Power Flush UK collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Power Flush UK’s purpose in collecting non-personally identifying information is to better understand how Power Flush UK’s visitors use its website. From time to time, Power Flush UK may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Power Flush UK also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on blogs/sites. Power Flush UK only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Power Flush UK’s websites choose to interact with Power Flush UK in ways that require Power Flush UK to gather personally-identifying information. The amount and type of information that Power Flush UK gathers depends on the nature of the interaction. For example, we ask visitors who sign up at to provide a username and email address. Those who engage in transactions with Power Flush UK are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Power Flush UK collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Power Flush UK. Power Flush UK does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities. (edited)

Aggregated Statistics

Power Flush UK may collect statistics about the behavior of visitors to its websites. Power Flush UK may display this information publicly or provide it to others. However, Power Flush UK does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Power Flush UK discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Power Flush UK’s behalf or to provide services available at Power Flush UK’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Power Flush UK’s websites, you consent to the transfer of such information to them. Power Flush UK will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Power Flush UK discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Power Flush UK believes in good faith that disclosure is reasonably necessary to protect the property or rights of Power Flush UK, third parties or the public at large. If you are a registered user of an Power Flush UK website and have supplied your email address, Power Flush UK may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Power Flush UK and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Power Flush UK takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Power Flush UK uses cookies to help Power Flush UK identify and track visitors, their usage of Power Flush UK website, and their website access preferences. Power Flush UK visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Power Flush UK’s websites, with the drawback that certain features of Power Flush UK’s websites may not function properly without the aid of cookies.

Business Transfers

If Power Flush UK, or substantially all of its assets, were acquired, or in the unlikely event that Power Flush UK goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Power Flush UK may continue to use your personal information as set forth in this policy.


Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Power Flush UK and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, Power Flush UK may change its Privacy Policy from time to time, and in Power Flush UK’s sole discretion. Power Flush UK encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

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